Monthly Archives: June 2014

Charter Marketing

This past fall I wrote about being badgered by Charter phone calls. I have Charter cable internet service, but I am not a cable television or phone service subscriber. This seems to bother Charter. The campaign to get me to increase my service has been running since the day I signed up. I would hear from sales representative urging me to save money by bundling services. “You can save money” they told me. The breakdown of the savings looked like this:

My Current Service: Internet: $44.99 = Total: $44.99
The “Savings”: Internet: $29.99 + Television: $29.99 + Phone: $29.99 = Total: $89.97

I stopped the phone calls by vowing to cancel my service if I received one more phone call. To Charter’s credit since I made that ultimatum they have not called me once.

Now I get letters in the mail. I started keeping the letters to track how dedicated Charter was to the cause of saving me money. It didn’t take long for me to realize the offer vacillated from $29.99 per service to $39.99 per service frequently (Figure 1).

Figure 1. Promotional offers for bundling Charter services received at my address.

Figure 1. Promotional offers for bundling Charter services received at my address.

I’m very curious why they alternate between pricing. Is it designed to make the consumer perceive a fair value of $39.99 and a bargain of $29.99? Is it to land oblivious customers at the $39.99 price? Is there a ratio between $39.99 customers and $29.99 customers that is being maintained?

Another thought: does anyone really believe internet service, cable television, and phone service have equal value? Really?

My current valuation of these services:
Internet: $50
Television: $10
Phone: $1

It seems I am not the kind of customer Charter is looking for. . .

Advertisements

Leave a comment

Filed under General

Pelicans on the Pismo Pier

Yesterday Pam and I heard rumors of whales being seen near Pismo Beach. We decided to spend part of the evening on Pismo Pier, talking and watching the water. As we walked toward the end of the pier we saw a pelican. I like many things about the Central Coast, and one of those things happens to be pelicans. Pelicans are a delight to watch. They are big, ponderous birds. They fly with grace, yet they land on water with a crash of reckless abandon. And it appears they like some socialization too.

A pelican on the Pismo Pier.

A pelican on the Pismo Pier.

We stopped to photograph the bird.

A Pam and a pelican on the Pismo Pier.

A Pam and a pelican on the Pismo Pier.

A pelican photo shoot.

A pelican photo shoot.

The pelican seemed to thrive on the attention. Sometimes iPhones can look like fish, at least to pelicans. The stately bird tried to eat Pam’s phone. He seemed apologetic afterwards. In the end it was no harm no foul.

When you get up close you notice pelicans have different hairstyles. This one has a faux hawk.

When you get up close you notice pelicans have different hairstyles. This one has a faux hawk.

One last shot, looking back toward the beach.

One last shot, looking back toward the beach.

When Pam and I claimed a bench on the pier and sat down, we were soon joined by birds. First the seagulls came to investigate. Soon after we were joined by one and then two pelicans. They sat on the rail, listening to our conversation, looking inquisitively at us from time to time, grooming their feathers, and enjoying the sunset.

The sun sets as a pelican watches.

The sun sets as a pelican watches.

We saw no whales, but it was still a lovely evening.

Leave a comment

Filed under General

Hiking to Marble Falls

On Saturday morning we got up early. Since we had hours before checking out at the campsite we decided to sneak in one last hike. The destination was Marble Falls. It was a round trip of 7.4 miles, with an elevation gain of ~1,400 ft. The trail winds through heavily wooded canyons, rising from the canyon floor to high above it. I knew that the falls would be visible after rounding a corner. Every one had potential. Eventually we reached the corner the revealed the scene we were waiting to see.

Marble Falls viewed from the trail.

Marble Falls viewed from the trail.

At this point the falls were still far away. We continued down the trail. The largest falls that make up Marble Falls are not readily accessible by foot, so we had to settle for seeing the upper falls and pools. Upon reaching the falls we discovered that the water level was relatively low, which revealed much of the polished marble in the upper parts of the falls.

The water-polished marble, so white it looks like salt or snow.

The water-polished marble, so white it looks like salt or snow (do you see Terry?).

I walked out to the edge of one of the falls at a narrow point. The view straight down was fun.

Looking straight down one section of Marble Falls.

Looking straight down one section of Marble Falls.

I took a picture with my camera held low, pointing up to the upper pools.

Marble Falls shot from near water level.

Marble Falls shot from near water level.

We got back to our campsite, packed up, and checked out. It was a great 2.5 days in Sequoia National Park. We hiked ~26 miles with more than a mile of elevation gain, saw spectacular scenes, had many conversations, took pictures, and savored life. Good times.

Leave a comment

Filed under General

Hiking Alta Peak

Friday morning we got up before the sun. After a quick breakfast we went to the Wolverton trail head to tackle the Alta Trail, which ends at the very top of Alta Peak (elevation 11,208 ft). The hike was 7 miles out and 7 miles back. It had an elevation gain of ~4,000 ft. Soon after starting out on the trail we encountered two hikers beating a hasty retreat. A bear on the trail had thwarted their hike. Since black bears are less dangerous than texting drivers, we convinced the hikers to join us and walk past the bear. Evidently the bear knew it was now outnumbered 4 to 1, and when we reached the spot where the bear had been blocking the trail it was gone–rather anticlimactic.

When we reached Panther Gap the views on the trail became very impressive. The Great Western Divide stretched out beside us. Rugged ridges lined the near side of the canyon. Here are some pictures from the trail, not necessarily in order of appearance.

Looking up at a ridge we would later look down upon.

Looking up at a ridge we would later look down upon.

I liked this face on the ridge.

I liked this face on the ridge.

The face up closer. . .

The face up closer. . .

The Sierra Mountains, looking stately.

The Sierra Mountains across the Great Western Divide, looking stately.

The final stretch of the trail was challenging. The air was thin and the trail was steep (and slippery), but the peak could not stop us.

Standing in the snow on Alta Peak with Pear Lake far below.

Standing in the snow on Alta Peak with Pear Lake far below.

Emerald Lake, Aster Lake, and Pear Lake (clockwise from left) viewed from Alta Peak.

Emerald Lake, Aster Lake, and Pear Lake (clockwise from left) viewed from Alta Peak.

On Alta Peak, with Tharp's Rock in the distance to my right and Moro Rock in the right background.

On Alta Peak, with Tharp’s Rock in the distance to my right and Moro Rock to my left in the background–the Central Valley is behind me (hidden by the haze).

At the very top of Alta Peak.

At the very top of Alta Peak.

But all the triumphant pictures you’ve just seen are not the true pinnacle of Alta Peak. Reaching the top involves scrambling up some large boulders onto a large slab of granite.  I stood by the benchmarks (yes, there are two) and signed the register. I also took a selfie at the very top. The panoramic views from the top were staggering (though I did my best not to stagger, since falling to the canyon floor was not part of my plan for the day). From the very top of Alta Peak a glimpse of Mount Whitney is possible. It is the only place in Sequoia National Park where you can see Mount Whitney (unless you have a killer vertical leap). I added some titles to a picture to point out Mount Whitney since it is a bit camera-shy.

Mount Whitney viewed from Alta Peak (yet Mount Whitney is not very noticeable).

Mount Whitney viewed from Alta Peak (yet Mount Whitney is not very noticeable).

Maybe this will help. . .

Maybe this will help. . .

A panorama shot from Alta Peak.

A panorama shot from the very top of Alta Peak.

During our trip out and back we filtered water from springs, which were plentiful. I know it might have been purely psychological, but the water tasted heavenly.

A spring on the Alta Trail.

A spring on the Alta Trail.

The plants we encountered on the trail were impressive. I enjoyed seeing how the plants capitalized on small niches. The vibrancy of green around the springs was also very cool. I did not expect to see Dicentra and Mertensia in the high Sierras–hello relatives of old friends. The plants in California continue to surprise me.

One-seeded pussypaws (Cistanthe monosperma).

One-seeded pussypaws (Cistanthe monosperma).

Sierra wallflower (Erysimum capitatum).

Sierra wallflower (Erysimum capitatum).

 

 

 

 

 

 

After completing the hike we stopped by Hospital Rock on the return to the campsite. At first glance I thought the Native American murals were graffiti, the color was still so vibrant.

After supper we closed the day out by reading “Kaweah’s Run” from Mountaineering in the Sierra Nevada (Clarence King) by lamplight. It was a very full and very fun day.

3 Comments

Filed under General

Hiking at Sierra National Park: The Adventure Begins

I spent two and a half days hiking at Sequoia National Park with my friend Terry. We camped at the Patwisha campground. On Thursday we went to the Giant Forest area and hiked the Sherman Tree Trail, the Congress Trail, and pieces of other trails. We saw a bear with two cubs within 10 minutes of arriving. Bears are cool, but trees are cooler. The sheer size and majesty of the redwoods (Sequoiadendron giganteum) impressed me. The signs of lightning strikes and fires were plentiful in the grove. It is amazing how resilient the trees are in the face of the forces of nature.

Giant redwoods (Sequoiadendron giganteum).

Giant redwoods (Sequoiadendron giganteum).

A grove of redwoods.

The Founders Grove.

The General Sherman viewed from below.

The General Sherman viewed from below.

Seeing the General Sherman was a thrill. This tree is believed to be the largest plant in the world (when measuring by volume or mass). The dark understory and bright sky made photographing the behemoth difficult–I have many pictures with grossly overexposed skies.

After seeing the redwoods we hiked up Moro Rock. This is not Morro Rock, which sits proudly in Morro Bay, but is another rock (granite dome, in fact) with a similar name that resides at high elevation. We were seeing Moro Rock because of the view from the top. Over the years stairs and railings have been added to the rock. At one time reaching the top of Moro Rock was very hazardous–now it is rather harmless if you exercise common sense and don’t get struck by lightning.

Moro Rock viewed from the Generals Highway.

Moro Rock viewed from the Generals Highway.

The Moro Rock stairway is on the National Register of Historic Places. From the top of Moro Rock much of Sequoia National Park is visible.

The bottom of the stairs.

The bottom of the stairs.

Handrails come and go. Don't fall to the left!

Handrails come and go. Don’t fall to the left!

Walking along the top of the rock reminded me how much I respect heights. I took many pictures, but the haze in the sky made them less impressive than I expected them to be. It made me happy to think that the peak we would hike the next day was thousands of feet higher than this point.

We went back to camp, had supper, and spent the evening talking about life.

Leave a comment

Filed under General